FAQ’S
Why is Schloss Hotel Korb a Resort?
For us it is really important, that our guests enjoy a relaxing and favorable stay at our castle. We are a Resort Hotel, so we can guarantee the peace and intimity of our house. You can enjoy your days at the castle without being disturbed by touristic visits. The Restaurant is also open to passers-by.
What are the reception desk hours?
Our reception team can be reached daily from 8:00 am to 8:00 pm under the telephone number +39-0471-636000.
Should I take my room key with me when I go somewhere?
When you leave the hotel, please ALWAYS take your room key with you. The large, wrought-iron gate at the entrance is closed in the evening. As a guest, you can open it with the key card. At later hours, the other entrances of the hotel are also locked.
When can I check in to my room?
Check-in is from 3:00 to 7:30 pm. You can of course arrive earlier and enjoy our pools and the wellness area. For an arrival after 8:00 pm we ask you to contact us by phone.
How long can I stay in the room on my departure day?
We ask that you check out of your room by 11:00 am. A late check-out is possible if available. Please contact the reception desk for more information. In the afternoon, you can of course enjoy the relaxing pool area.
How can I pay the hotel bill?
We accept EC cards, VISA, MasterCard, and cash up to max. Euro 4.999,99 per person.
How do I get the daily newspaper?
We are happy to provide you with your desired paper at breakfast. Please place your order the day before at the reception desk.
Where can I park my car?
Around the castle, there are plenty of parking spaces available. If you would like to park your car in the locked garage, you can book a space for € 10 per day.
Is there Internet in the hotel?
Schloss Hotel Korb provides free WIFI connection. Select the network "Korb", then access it by going to "room sign-in" on the homepage and provide your first name, last name, and birthday. If you have any problems, contact us at the reception desk.
What time is breakfast?
Our lavish breakfast buffet awaits you from 7:30 to 10:30 am. If you prefer a later breakfast, we will be happy to serve you whenever you like!
When is lunch and dinner?
In the castle restaurant, lunch and afternoon snacks are served from 12:00 to 4:00 pm and dinner starts at 7:00 pm. If you would like to visit the Boymont castle: except for Mondays, the castle tavern is open daily from 11:00 am to 5:00 pm. In October it is also open on Mondays.
How and when can I use the wellness facilities?
The outdoor and indoor pool are open daily from 7:00 am to 7:00 pm. The sauna and steam bath can be turned on anytime upon request and ready and warm in 30 min. Tokens for the hot tub and tanning booth are available at the reception desk.
Is the tennis court and the gym available for free?
Yes, our tennis court is available to hotel guests for free. If you would like to play at a certain time, simply reserve a court at the reception desk. Tennis rackets and balls are also available.
Also, the Gym is for free. You can enter whenever you like.
What kind of recreational opportunities are there?
Cycling, hiking, golfing, events, concerts, exhibits - our region offers numerous opportunities for a variety of recreational activities. In the entrance area of the castle residence, there is an information table. For romantic hours, we will be happy to organize a picnic in our vineyards. And you can rent a Vespa 946 if you would like to go on an outing. Detailed information for all recreational opportunities is available at the reception desk.
When do wine tastings take place?
Every Monday, castle host and vintner Fritz Dellago invites you to a wine tasting in the wine bunker. The cellar tour followed by a tasting of the castle's own wines is an exceptional experience. On request we organize also tastings for individual groups.
Where is the nearest pharmacy?
Only 4 min. away by car from the castle directly in San Paolo. The reception staff will inform you of pharmacy hours for Sundays and holidays.
Can I buy souvenirs in the castle?
Our castle boutique offers numerous souvenirs: from Schloss Hotel Korb souvenirs such as bathrobes, umbrellas, corkscrews, and our "Do not disturb" and "Dog in room" door hangers to products from the exclusive cosmetic line "Vin Pur" made from the castle's grapes and select South Tyrolean books.
Am I allowed to bring my dog?
Your four-legged friend is welcome at Schloss Hotel Korb. Well-behaved dogs can also be brought into the restaurant. However, they are not allowed to sit on the benches and should not be allowed near the buffet area. Out of consideration for other guests, we ask that you not bring your dog into the restaurant with rainy weather.
Even if we have the luck to have wonderful dog owners as our guests, the following advice is helpful for good organization: At the end of the tennis court is a dog waste disposal area. We ask to make use of. Thank you for your comprehension! Vacation with dog >>