FAQ'S

Important hotel info

Why is Schloss Hotel Korb a Resort?

For us it is really important, that our guests enjoy a relaxing and favorable stay at our castle. We are a Resort Hotel, so we can guarantee the peace and intimity of our house. You can enjoy your days at the castle without being disturbed by touristic visits.

What are the reception desk hours?

Our reception team can be reached daily from 7:00 am to 10:00 pm under the telephone number +39-0471-636000. 

Should I take my room key with me when I go somewhere?

When you leave the hotel, please ALWAYS take your room key with you. We are a resort, and there is a large, wrought-iron gate at the entrance. As a guest, you can open it with the key card. At later hours, the other entrances are also locked.

When can I check in to my room?

Check-in is from 2:30 to 9:30 pm. You can of course arrive earlier and enjoy our pools and the wellness area.

How long can I stay in the room on my departure day?

We ask that you check out of your room by 11:00 am. If you need help with your luggage, our concierge will be happy to help you. A late check-out is possible if available. Please contact the reception desk for more information. In the afternoon, you can of course enjoy the relaxing pool area.

How can I pay the hotel bill?

We accept EC cards, VISA, MasterCard, and cash up to max. Euro 999 per person. 

How do I get the daily newspaper?

We are happy to provide you with your desired paper at breakfast. Please place your order the day before at the reception desk.

Where can I park my car?

Around the castle, there are plenty of parking spaces available. If you would like to park your car in the locked garage, you can book a space for € 10 per day. 

Is there Internet in the hotel?

Schloss Hotel Korb provides free WIFI connection. Select the network "Korb", then access it by going to "room sign-in" on the homepage and provide your first name, last name, and birthday. If you have any problems, contact us at the reception desk.

What time is breakfast?

Our lavish breakfast buffet awaits you from 7:30 to 10:30 am. If you prefer a later breakfast, we will be happy to serve you whenever you like!

When is lunch and dinner?

In the castle restaurant, lunch is from 12:00 to 2:00 pm and dinner starts at 7:00 pm. In the afternoon from 2:00 pm till 6:00 pm we offer you various snacks. If you would like to visit the Boymont castle: except for Mondays, the castle tavern is open daily from 11:00 am to 5:00 pm. In October it is also open on Mondays.

Is there a turn-down service?

This service is available in the evening if you would like. Simply let us know at the reception desk.

How and when can I use the wellness facilities?

The outdoor and indoor pool are open daily from 7:00 am to 7:00 pm. The sauna and steam bath can be turned on anytime upon request and ready and warm in 30 min. Tokens for the hot tub and tanning booth are available free of charge at the reception desk. 

Are the tennis courts available for free?

Yes, our tennis courts are available to hotel guests for free. If you would like to play at a certain time, simply reserve a court at the reception desk. Tennis rackets and balls are also available.

What kind of recreational opportunities are there?

Cycling, hiking, golfing, events, concerts, exhibits - our region offers numerous opportunities for a variety of recreational activities. In the entrance area of the castle residence, there is an information table. For romantic hours, we will be happy to organize a picnic in our vineyards. And you can rent a Vespa 946 if you would like to go on an outing. Detailed information for all recreational opportunities is available at the reception desk.

When are wine tastings?

Every Monday, castle host and vintner Fritz Dellago invites you to a wine tasting in the wine bunker. The cellar tour followed by a tasting of the castle's own wines is an exceptional experience. On request we organize also tastings for individual groups.

Where is the nearest pharmacy?

Only 4 min. away by car from the castle directly in San  Paolo. The reception staff will inform you of pharmacy hours for Sundays and holidays. 

Can I buy souvenirs in the castle?

Our castle boutique offers numerous souvenirs: from Schloss Hotel Korb souvenirs such as bathrobes, umbrellas, corkscrews, and our "Do not disturb" and "Dog in room" door hangers to products from the exclusive cosmetic line "Vin Pur" made from the castle's grapes and select South Tyrolean books. 

Am I allowed to bring my dog?

Your four-legged friend is welcome at Schloss Hotel Korb. Well-behaved dogs can also be brought into the restaurant. However, they are not allowed to sit on the benches and should not be allowed near the buffet area. Out of consideration for other guests, we ask that you not bring your dog into the restaurant with rainy weather.

Even if we have the luck to have wonderful dog owners as our guests, the following advice is helpful for good organization: At the end of the second tennis court is a dog waste disposal area. We ask to make use of. Thank you for your comprehension!

Castle in the middle of the vineyards

OUR OFFERS

Schloss Hotel Korb

• 4 nights at the price of 3 nights
• Incl. half-board & wine tasting

Starting at € 336 per person

07.04. - 30.07. & 15.10. - 29.10.2017

• 3-night stay
• Incl. 5-course menu in the evening

Starting at € 411 per person

07.04. - 05.11.2017

• 2-night stay incl. breakfast
• Incl. 5-course menu in the evening

Starting at € 229 per person

07.04. - 05.11.2017

• 3 night stay incl. half-board
• Incl. massage

Starting at € 405 per person

April - November 2015

• Vespa 946 rental
• for 2 people

Starting at € 30 for 4 hrs.

April - November 2017


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